ICT acts as an intermediary between TW and vendors who provide telecommunications services to the University.

Adds, Moves and Changes

ICT has the ability to provide additional office telephone lines, move telephone lines to new campus locations and change office phone numbers upon request.

To request an add, move or change, complete and submit the Telecommunications Service Request form.

Consulting

ICT offers telecommunications consulting services to TW employees.

To request consulting services, contact ICT at (817) 531-6515.

Long Distance Codes

TW employees have the ability to make long distance calls form university telephones using assigned Long Distance Codes.

To acquire a Long Distance Code, complete and submit the Long Distance Code Authorization form.

Mobile Services

ICT acts as an intermediary between TW and a single service provider for mobile telecommunications services.

For more information about acquiring mobile services and equipment, contact your school or departmental administrator.

Repair Requests

ICT acts as an intermediary between TW and the vendors who provide equipment and line repair services.

To request a repair, contact ICT at (817) 531-4428.